Last Updated: 11/25/2025
This Privacy Policy explains how we collect, use, store, and protect your information when you use ClimbOnSuccess.com.
1. Information We Collect
A. Information You Provide Directly
- First & last name
- Email address
- Phone number
- Profile photo (optional but required for public community features)
- Username/password
- Messages sent through forms
- Credit card info (processed by secure third-party processors)
- Comments or posts in community areas
B. Information Collected Automatically
- IP address
- Browser type
- Device information
- Pages visited
- Cookies & analytics data
We use tools like Google Analytics for anonymous usage tracking.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Deliver lead magnets & resources
- Send newsletters and motivational content
- Send SMS reminders (via Twilio)
- Manage your account and profile
- Display your first name & photo in community areas
- Offer customer support
- Improve site performance
- Send promotional and event information
- Comply with legal obligations
3. SMS & Email Compliance
- You only receive messages if you explicitly opt in
- Clear opt-out instructions are included (“STOP” to cancel)
- Opt-out requests are honored immediately
- Phone numbers are never sold or rented
- Message frequency varies
- Message & data rates may apply
- SMS is used for service-related and occasional promotional content
4. Public Community Features
If you join community areas or course discussions:
- Your first name and profile photo are visible to other members
- Your posts may be publicly displayed
- You are responsible for the content you share
Avoid sharing sensitive personal information in public areas.
5. Data Sharing & Third Parties
We may share your data with:
- Email service providers (e.g., FluentCRM, SendGrid, etc.)
- SMS providers (Twilio)
- Payment processors (Stripe, PayPal)
- Hosting providers
- Analytics tools
We do not sell your information.
6. Data Protection & Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.
7. Your Rights
You may have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Opt out of marketing
- Request data export
Contact support@climbonsuccess.com to make a request.
8. Data Retention
We retain your data only as long as necessary for:
- Account management
- Legal compliance
- Marketing (until you unsubscribe)
9. Children’s Privacy
We do not knowingly collect data from children under 16. If you believe a minor has submitted data, contact us immediately.
10. Contact Information
For questions about these policies:
John Beede International LLC
Email: support@climbonsuccess.com
Website: https://ClimbOnSuccess.com